At the skating turtles, we want you to be satisfied with your purchase. If you are not entirely happy, we’re here to help.
Refund Eligibility
- Faulty or Damaged Products:Â We will gladly replace or refund any products that arrive damaged or are defective.
- Non-Receipt of Products:Â If you do not receive your order within [number] days from the date of purchase, you may request a refund or a reshipment of the order.
How to Request a Refund
- Please contact our customer support team at support@theskatingturtles.com within 15 days of receiving your order to initiate a refund request.
Refund Processing
- Refunds will be processed within [number] days upon approval of the refund request.
Contact Us
- If you have any questions about our Refund Policy, please contact us at support@theskatingturtles.com